Privacy Policy Detail Enhancement
Effective Date: February 18, 2024
Introduction
Solatis is dedicated to safeguarding the privacy and security of our users' information. This Privacy Policy elaborates on how Solatis ("we," "us," or "our") collects, uses, stores, and shares your information when you utilize our services ("Services"). This encompasses interactions via our website (https://solatis.ai), mobile application, and other platforms that link to this notice, as well as through sales, marketing, or events.
Contact Information for Concerns
If you disagree with our data practices, we advise you not to use our Services. For inquiries or if you seek further clarification regarding your privacy rights and choices, please contact us at privacy@solatis.ai.
Comprehensive Overview
1. Information Collection
- Directly Provided Information: Includes personal identifiers (names, email addresses, phone numbers), professional details (job titles), account information (usernames, passwords), and financial data (payment information for purchases) that you offer when registering for our Services or interacting with us.
- Sensitive Data Handling: We process sensitive personal information (e.g., health data) only with your explicit consent or as lawfully permitted, highlighting our commitment to confidentiality and respect for user privacy.
2. Information from Third Parties
- We affirm that we do not collect personal information from third parties, ensuring that your interaction with our Services is the primary source of data collection.
3. Usage of Information
- The collected information supports various operational purposes, including service provision and improvement, user communication, security enhancement, fraud prevention, and legal compliance. We also outline scenarios under which we process information based on user consent.
4. Sharing of Information
- Business Transfers and Partnerships: Discloses circumstances under which personal information might be shared, such as during business acquisitions, with analytics providers (e.g., Google Analytics), and with business partners for service enhancement.
- User Consent: Affirms that sharing for additional purposes is contingent on user consent.
5. Data Security
- An in-depth look at our security measures designed to protect your personal information against unauthorized access and data breaches, while also acknowledging the inherent risks in data transmission over the internet.
6. User Rights and Choices
- Detailed explanation of users' rights to access, rectify, or delete their personal information, including the process for managing consent and opting out of certain uses of their data.
7. Data Retention
- Clarifies the criteria used to determine the retention period for personal information, emphasizing the balance between operational necessity and legal obligations.
8. Protection of Minors
- Reiterates our commitment to not knowingly collect information from individuals under 18, providing mechanisms for guardians to manage information related to minors.
9. Policy Updates
- Details the protocol for notifying users of significant changes to the privacy policy, including the mechanism for reviewing updated versions.
10. Contacting Us
- Offers multiple avenues for users to reach out with questions or concerns regarding the privacy policy, including email and postal address.
11. Managing Your Data
- Instructions on how users can review, update, or delete their collected data, ensuring transparency and control over personal information.
Policy Application and Interpretation
This policy applies to all interactions with Solatis's digital platforms and outlines the scope of data processing activities, including but not limited to the collection, usage, and sharing of information. It is designed to provide a clear understanding of our privacy practices and to empower users with knowledge about their rights and the protections afforded to their information.
Ensuring Compliance and User Confidence
By detailing the measures we take to protect personal information and the rights available to our users, we aim to foster trust and confidence in our Services. This Privacy Policy is a testament to our commitment to privacy, security, and compliance with applicable data protection laws.
For further assistance, clarifications, or to exercise your privacy rights, please reach out to us via the contact methods provided. Your privacy is our priority, and we are dedicated to ensuring the security and integrity of your personal information.